eCommerce: Return Flow
OVERVIEW
As eCommerce grows in popularity in our society, it is important to
understand the relationship between retailers and consumers.
Our goal was to identify and address pain points that exist in the returns
process and determine the critical features needed to improve them.
eCommerce: Return Flow
ROLE
Product Designer
User Research, Interaction, Visual design, Prototyping & Testing
October 2020 - December 2020
User Research, Interaction, Visual design, Prototyping & Testing
October 2020 - December 2020
